changed: - **PC Problems** **culverden.org.uk**, Micro FM's not-for-profit organization, handles PC Problems. See "Culverden Weblog":http://culverden.org.uk/blog/categorylist_html?cat_id=1. suggested solutions 1. "Shields Up!!":http://culverden.org.uk/blog/4 1. "Run Microsoft Windows Update":http://culverden.org.uk/blog/5 1. (If you don't have a current virus checker) Download and install the *free* virus checker 'Microsoft Security Essentials' 1. Uninstall your previous Virus Checker (I previously recommended Free AVG and !AntiVir and Avast!). 1. Open web link "http://www.microsoft.com/security_essentials/":http://www.microsoft.com/security_essentials/ 1. Click the 'Download Now' button to Download 1. Download and install 'Ccleaner' o you can usually find it "here":http://www.filehippo.com/download_ccleaner/